Frequently Asked
Questions

Everything you need to know about setting up and running your digital loyalty program with return.CARDS.

Why not a paper card?

A paper card is easy to lose, forget, or damage, and you incur constant printing costs. A digital card is always with the customer on their phone, sends reminders about upcoming rewards, updates automatically after each visit, and gives you full real-time statistics — you can see how many customers return, when they last visited, and how many stamps and rewards they have already collected. This helps you build a relationship: you know the customer's name, the date of their last visit, and you can appreciate their loyalty with a personalised message or a special offer. You save on printing, protect the environment, and have data that helps increase sales.

Is my business suitable for return.CARDS?

Yes! return.CARDS is perfect for almost any local business where customers return for more purchases or services – cafes, restaurants, food trucks, burger joints, beauty salons, barber shops, pizzerias, car washes, and more. If you reward returning customers and want to build a relationship with them, return.CARDS is ideal.

Do I need a terminal in my location or additional equipment?

No. return.CARDS does not require any terminal or additional equipment. All you need is a smartphone, yours or your staff's, to scan QR codes on customers' cards or award stamps with a single click.

How much does return.CARDS cost?

We offer flexible plans to fit businesses of any size. You can start with our Starter plan for just $5/month. As you grow, we offer Growth and Pro plans with advanced features like multi-branch reporting and marketing automation. No hidden fees. Cancel anytime. Check details on our pricing page.

How many different cards can I create?

You can create any number of loyalty cards. You can personalize each card – set a different color, number of stamps, and unique rewards. This allows you to test different promotions in parallel and easily see which one works best.

Can I cancel at any time?

Yes. The subscription is renewed monthly, and you can cancel it with one click in the panel – without penalties or additional fees. You can also deactivate a specific card; it will work until the last stamp is issued, so customers can finish collecting their rewards.

Your customers deserve better than paper.

Join thousands of businesses using return.CARDS to build real loyalty — digitally, effortlessly, and completely free.